We deliver Saturday & Sunday only.

Saturday: Free overnight pickup | Sunday: Same day pickup - 6.5-hour rental

Unavailable dates: 4/26,4/27,7/4,

Frequently Asked Questions (FAQ)

1. Our units are rented out for 6.5 hours from the time setup is complete - (Sunday only)

2. The available slot time that is shown during the booking is the estimated delivery time of when we’ll arrive at the setup

3. A $50 deposit is required to book and will go towards total dues at delivery

4. It’s acceptable for customers to pay in full before the scheduled delivery date

5. The deposit can also be refunded if canceled 24 hours before delivery

6. Same day cancelation with full refund is acceptable If poor weather conditions occur and we are notified two hours before scheduled delivery (no exceptions)

7. Our castles are cleaned and sanitized between hires

8. Setup areas must be within 75 feet of the power source, or a generator is required

9. We require an outlet that can safely support 15 amps (Generators are available at extra surcharge)

10. Inflatables must be left on the entire time of rental to eliminate internal moisture/water unless rented overnight

11. Set up times and take down takes about 30-60 mins at each site

12. We only deliver a 35-mile radius of 3902 West Valley Hwy North Suite 414 Auburn, WA

13. All water pools are equipped with cushion matting underneath

14. The customer is responsible for verifying yard space and no steep hills in the setup area or may be subject to involuntary cancellation and deposit loss

15. Delivery Fees-$1.99 per mile from Auburn, WA | $5 per additional mile after 30-mile radius of 3902 West Valley Hwy North Suite 414 Auburn, WA

16. Once the inflatable is rolled out, customers are not allowed to cancel or receive any sort of refund

For additional questions, please contact us at 253-247-3505 or email Familyfunbouncyhouse@gmail.com

Thank you!